Terms & Conditions

NHM Worldwide Terms and Conditions of Sale

The Contract between us:

When you place an order to purchase goods or services from the site, and we have approved your payment details, we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us ("your Contract").

These terms and conditions, together with the prices displayed on our web site, delivery details, contact details and any document expressly referred to in these terms and conditions, set out the whole of our agreement relating to the sale of goods or services by us to you. These terms and conditions do not affect your statutory rights.

All drawings, images, descriptive material, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods or services in order to assist your purchasing decision.

We reserve the right to cancel your Contract if:

  • we have insufficient stock to deliver the goods you have ordered;
  • we do not deliver to your area;
  • one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers;
  • your payment is not authorised or refused.

The only circumstance in which you cannot withdraw from your Contract is where you have taken the goods you have ordered (or the ones in relation to which you want to withdraw) out of the sealed package in which they were delivered.

To withdraw your order you must notify us in writing at the address set out in our contact details page of this website. If you have received the goods before you withdraw your order then, unless you have lost your right to withdraw because you have taken the goods out of their sealed package, you must send them back to our contact address at your own cost and risk. If you withdraw your order but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are withdrawing your order, any sum debited by us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.

Delivery of goods to you

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. We will try to deliver your goods within 21 days but delay in delivery is sometimes outside of our control. Any dates we give you for delivery are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in delivering the goods to you unless caused by our negligence. You will become the owner of the goods you have ordered once they have been delivered to your specified delivery address. Once the goods have been delivered we no longer have any responsibility for any loss or damage to the goods.

Product guarantee

All products are guaranteed against defects for a reasonable period and always in accordance with the manufacturer's or supplier's guarantee and warranty conditions. Unless otherwise stated, and subject to your statutory rights in respect of quality and fitness for purpose, we make no representations or warranties, either express or implied, of any kind with respect to products sold. liability.

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, you must notify us of the problem in writing at our contact address within 40 days of the date on which you ordered the goods. If the goods we deliver are not what you ordered, or are damaged or defective prior to the point of delivery, or the delivery is of an incorrect quantity, and provided that you have notified us accordingly within 14 days of delivery, our only obligation, at your option, will be:

  • to make good any shortage or non-delivery;
  • or to replace or repair any goods that are damaged or defective;
  • or to refund to you the amount paid by you for the goods in question.

To the extent permitted by law, we shall not be liable to you for any indirect or consequential loss or damage and we shall have no liability to you for any direct or consequential loss that is caused by any event or circumstance beyond our reasonable control which shall include, but not be limited to, acts of god, civil commotion, riots, flood, drought, fire, and legislation. In any event, nothing in this condition is intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

General

You acknowledge and agree to be bound by the terms of our privacy policy. Failure by us to enforce any of these terms and conditions will not affect our right to enforce any of the remaining terms and conditions. If any of these terms and conditions are unenforceable (including any provision in which we exclude our liability to you), the enforceability of any of the remaining terms and conditions shall not be affected. The contract between us shall be governed by, and interpreted in accordance with, the laws of the California and the courts of California shall have exclusive jurisdiction to resolve any disputes between us. These terms and conditions are subject to change at any time without prior notice to you.

For further details or to clarify any issues please contact us at:

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